FAQS

 

 

About Us

Lawnsupplements.ca sells lawn products including the two most popular brand, Killex and Roundup online. We are proudly covering every province of Canada!
We are a Canadian company which provides easy-to-use online orders. All of our staff are experience and we are one phone call away from you to answer any of your concerns. We deliver the products via FedEx and tracking number is e mailed to the customer upon order. 

Our head office is located in Vancouver, BC and our warehouses are all around Canada to meet your needs. Every employee at Lawn supplements have decent knowledge about the products so feel free to call us at our toll free number:

 

Question: Are you able to ship the lawn products to every where in Canada?
Answer; We are proud to say that we ship the lawn treatment products to each and every provinces of Canada. Kindly, Note that we do not ship out side of Canada.

Question: How do I know that my shipment will arrive to me securely and safely?
Answer; All products which are ordered through us comes with warranty. If you see any damage to the package then we will replace it at no cost. We use FedEx since they are very reputable company. 

Question: Do you also ship to Quebec, Ontario and Saskatchewan?
Answer; Yes we ship all of our products to every province of Canada. The shipment cost and delivery time depends on the distance. Typically our customers do receive all their packages within 4 to 7 days after the placement of an order.
We e mail the tracking number after the receive of an order which can trace your package via FedEx shipment. 
Please Note: A confirmation E-mail is sent once you place an order for confirmation. A second E-mail will follow through within 24 hours which includes FedEx tracking number.

Question: Is insurance included with my order or do I buy it separately?
Answer; There is no need to separately buy the insurance since we already include it in the order. All of our products even the single product bottles are fully insured. 

Question: How do I contact you?
Answer; You can call us at our toll free number or E-mail to us at following:

Sales@lawnsupplements.ca

Due to high call volume during summer season, we prefer e-mails. All the e mails are responded within 24 hours!